How Do I Order Samples?
A human biomaterial bank for all your needs
Global BioRepository Ordering Overview: Step-by-Step
Step 1
Submit a quote request including contact information and specific search criteria for the particular clinical sample or disease of interest.
Step 2
A BioServe representative will contact you within 24 hours. Together, we will finalize the specific criteria and bundle this request into the precise search parameters of our database.
Step 3
Our bioinformatics team will perform a customized repository database search to identify and locate the requested sample set. Depending on the complexity of the search, this task can take a few hours to a few days.
Step 4
Upon completion, your BioServe representative will contact you to discuss the search results. After selecting your final sample set, a final quote and/or purchase order is generated.
Step 5
Your samples are shipped directly to your lab via FedEx, packaged accordingly (dry ice, etc.). To ensure sample integrity, temperature-sensitive samples are shipped Monday through Wednesday only. You will receive a FedEx tracking numiber, which you can use to track your shpment online. The corresponding sample data will be delivered electronically.
Step 6
A BioServe representative will follow-up with you within XX days of receiving your sample package. Any feedback – positive or negative – is appreciated.
Searching the BioServe Global BioRepository:
With over 600,000 human clinical samples, our Global BioRepository is packed with data. For example, the “case report form,” or CRF, that each patient fills out when submitting specimens averages 10 – 15 pages in length. Depending on the particular disease, the number of data fields is well into the hundreds. This wealth of data is the driving force behind our repository. However, gaining an intimate familiarity with such an overwhelming amount of patient data is no easy task.
As such, we ask that our prospective customers submit as specific search criteria as possible for the particular clinical sample or disease state of interest. Then, our bioinformatics team will perform custom database searches to locate the precise sample set for your research needs. As mentioned, depending on the search parameters, this task can take anywhere from a few hours to a few days.
